Ground Force International respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and disclose personal information when you interact with our website, place an order, or engage with our services.

By using this website, you consent to the collection and use of information in accordance with this policy.

We collect personal information that is reasonably necessary to operate our business and provide our services. This may include your name, contact details, shipping and billing address, payment information, order history, and any communications you have with us. Information may be collected when you place an order, create an account, subscribe to communications, contact us, or otherwise interact with the website.

We use personal information to process and fulfil orders, provide customer support, manage warranty and repair requests, communicate with customers, improve our services, and meet legal and regulatory obligations. We may also use personal information for marketing purposes where permitted by law, including email communications, which you can opt out of at any time.

Personal information may be shared with trusted third parties only where necessary to operate our business. This includes payment processors, shipping providers, technology platforms, and service partners who assist with website hosting, analytics, marketing, and customer support. These third parties are required to handle personal information securely and in accordance with applicable privacy laws.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. While we take data security seriously, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website uses cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience. Cookies allow us to remember preferences, understand how visitors use the site, and support marketing and advertising activities. You can manage or disable cookies through your browser settings, however doing so may impact website functionality.

Third-party services used on this website, including analytics and advertising platforms, may also place cookies on your device. These cookies are governed by the privacy policies of the relevant third parties.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer required, it is securely deleted or de-identified.

You have the right to request access to personal information we hold about you and to request corrections if that information is inaccurate, out of date, or incomplete. Requests can be made by contacting us using the details provided on this website. We may require verification of identity before processing requests.

Our website may contain links to third-party websites. Ground Force International is not responsible for the privacy practices or content of external sites, and we encourage users to review the privacy policies of those websites.

This policy may be updated from time to time to reflect changes in our practices, systems, or legal requirements. Updates will be published on this page and take effect immediately upon posting.

If you have any questions about this Privacy & Cookie Policy or how your information is handled, please contact Ground Force International through the details provided on our website.